Le Mas D'entremont

Very frustrating experience with regards to the service quality at the restaurant. We have booked at hotel restaurant a month ago but when we got there, we understood we have a seat by the pool and it is just a snack menu. We asked a table in the main restaurant but we have been refused although there were lots of empty seats. They need some flexibility. We had a bad quality food, very limited choice and inflexible waiters in our minds now. It is a pity. The design of the rooms and external areas are amazing. Unfortunately people change your experience…

As a member of a tour group, we had dinner one evening at this restaurant. My wife and I ordered a bottle of Rose. The waiter duly uncorked the bottle and served the wine. A little later we noticed the table cloth was very wet and could see that the wine bottle had been badly chipped near the bottom and it had leaked over the table. We raised this with the waiter who asked if we wanted another bottle and we said yes. No replacement bottle was supplied and on leaving we were charged the full amount for the broken bottle. As we were with other tour members we didn't want to spoil their evening by complaining. I suggest that if you decide to eat here, just check the wine bottles for damage, as the sommeliers clearly don't! We won't be going back!

A beautiful rustic hotel and restaurant a few minutes north of the town of Aix-en-Provence. We stayed her for five nights and couldn’t recommend it more. The grounds are gorgeous…we really felt like we were in the countryside…there’s a fountain with loads of flowers, tennis courts, a huge pool and pétanque. We stayed in chambre 32 and it was soooo beautiful with a modern gorgeous bathroom and no lack of hot water…both a shower a tub and two sinks. Bathrobes and slippers were provided also…the room was impeccably serviced every day. There’s also a small table and lounge chairs outside the room on a patio surrounded by flowers and trees to enjoy breakfast or wine. We learned that this hotel property is a family run business for generations…one of the owners, Pierre, helped us secure a last minute wine tour when ours fell through at literally the last second and it was perfect. We enjoyed the amazing pool and had two fantastic meals in the restaurant. The reception women, (Aabia sp?) and another young lady were both super helpful and extremely friendly. The servers in the restaurant made us feel at home with our broken French…helping us order and chose wine. Hopefully we will be back soon.

We stayed here one night as we did a little road trip through the south of France. The hotel itself is rustic and charming and from what the front desk shared, has been within the family for generations. We had a wonderful stay here. The grounds were beautiful and looked perfect for an intimate wedding or such. The front desk staff was so welcoming and made sure we were well taken care of and we appreciated their kindness very much. I would recommend and would come back again!